Terms and Conditions
The personal data we collect is the following, among others:
a) Name and surname
b) Citizenship card
d) Date of birth
e) Identification number, whether of a Costa Rican citizen, residence card or passport.
g) Contact telephone number
h) Information necessary to provide the client, including the name of the user of the electronic platform, contacts in cases of accident or any other contingency.
i) Information required by representatives of the sales areas in order to respond to customer requests or complaints.
The provision of our services is not conditional on the delivery of this sensitive information. According to law 8968 “LAW FOR THE PROTECTION OF PERSONS AGAINST THE PROCESSING OF THEIR PERSONAL DATA”, regarding the section included in said law that deals with SENSITIVE DATA.
All Café San Luis databases are stored on a server.
only for storage, security and control purposes. Café San Luis only uses customer information to transmit it to the providers of the services contracted by the USER and not to transfer or market it to third parties unrelated to these services.
The information provided was kept for the maximum period necessary to allow us to comply with the legal and/or contractual obligations under our charge, especially in accounting, contractual, fiscal and tax matters or to comply with the provisions applicable to administrative, accounting, fiscal, historical and legal information.
We assume the veracity of the information provided and we do not verify, nor do we assume the obligation to verify, the veracity, validity, sufficiency and authenticity of the data provided to us. Therefore, we do not assume responsibility for damages and/or losses of any nature that could arise from the lack of veracity, validity, sufficiency or authenticity of the information, including damages that may be due to homonymy or impersonation of the information. identity. If you provide us with personal information about a person other than yourself, such as your spouse or co-worker, we understand that you have that person's permission to provide us with their information.
By registering and/or browsing our website, our clients, USERS and/or visitors to the page expressly state that they are aware of these policies and accept them, and give their consent for their information to be processed.
- WHAT PURPOSE DOES THE PROCESSING OF PERSONAL DATA HAVE?
a) You do not authorize us to do so
b) It is necessary to allow our contractors, suppliers or agents to provide the services we have entrusted to them.
c) It is used by us or third parties to provide you with our products or services.
d) Is delivered to entities that provide marketing services on our behalf or to other entities with which we have joint marketing agreements.
e) Is related to a merger, consolidation, acquisition, divestiture or other restructuring process
In our activity, we are required to provide a series of passenger data to the authorities that regulate public land transportation, before the departure of buses or upon arrival in each destination city or at any time after execution. . . . the transport contract. As a general rule, the information refers to the identity data of the passengers traveling on board, as well as those contained in their respective travel documents (national ID, residence ID, or passport) or in relation to the goods transported.
for marketing fines of their products and services, and the products and services. . from third parties with whom we have a business relationship.
Provide personal data to the police or judicial control and surveillance authorities, pursuant to a legal or regulatory requirement and/or use or reveal this information and personal data in defense of your rights and/or your assets as soon as said defense has relationship with the products and/or services contracted by its clients and users.
Allow access to information and personal data to auditors or third parties hired to carry out internal or external audit processes specific to the commercial activity we carry out.
Consult and update personal data, at any time, in order to keep said information updated.
Contract with third parties the storage and/or processing of information and personal data for the correct execution of the contracts entered into with us, under the security and confidentiality standards to which we are obliged.
Receive electronic communications with advertising and commercial news from https://cafedesanluis.com/ and the products or services it markets or promotes. https://cafedesanluis.com/ makes available to the USER the means of contact referred to in the previous paragraph so that they can revoke their consent. Children and adolescents who are minors may be USERS of the products and services we offer, as long as they act through or duly authorized by their parents or by those who have parental authority over the minor. We will ensure the appropriate use of the personal data of minor children and adolescents, guaranteeing that the best interest of their child and their fundamental rights are respected in the processing of their data and, as far as possible, - SECURITY AND CONFIDENTIALITY Café de San Luis
The sending and forwarding of data carried out by the USER through https://cafedesanluis.com/ or the information that Café San Luis collects and processes is protected by electronic security techniques on the network. Likewise, the data provided and stored in our databases is also protected by security systems that prevent access by unauthorized third parties to them. Café San Luis makes its best efforts to have the most up-to-date procedures for the effectiveness of security systems. In this sense, we rely on security technological tools and implement industry-recognized security practices, including: transmission and storage. of sensitive information through secure mechanisms, such as encryption, use of secure protocols; assurance of technological components, restriction of access to information to only authorized personnel, information backup, secure software development practices, among others.
We have established information security policies, procedures and standards, the objective of which is to protect and preserve the integrity, confidentiality and availability of information, regardless of the medium or format where it is located, its temporary or permanent location or the way in which it is stored. It is transmitted by sea.
We may modify the terms and conditions of these privacy and confidentiality policies and/or email sending practices at any time. If any material changes to our privacy policies, we will notify you on the website and post an updated version of the privacy policies. The databases will be valid indefinitely, in accordance with the purposes and uses of the information.